Contact Us 



For local bank Customer Service, please call (651) 489-8811 or (651) 429-4531.

Customer service is available:

 Monday  9:00 am - 6:00 pm
 Tuesday - Friday  9:00 am - 5:00 pm
 Saturday  9:00 am - 12:00 noon


Lost or Stolen Card? Call 24 hours a day, 7 days a week

Debit/ATM Card call 1-800-472-3272

Bill Pay & PopMoney Support

Bill Pay Customer Service can be reached at (855) 541-8843 between the hours of 6:00 am and 12:00 am Central Time, 7 days a week.


Email Us

Note: To unlock or reset your online password; please call customer service at (651) 489-8811 during regular business hours.

For security reasons, password unlock/resets may not be provided via e-mail. You can reach North Star Bank by email using the form below. Please note that this is not a secure form. For your protection, do not use this form to enter personal or confidential information such as account numbers, social security numbers, passwords or PINs.

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